Terms & Conditions of Sale

Ordering
You may order via fax, phone, internet or from your local representative. Please order items in the minimum quantities indicated. Having a nice display of products will help you sell more. Minimum opening order is $150.00. There is no minimum for re-orders. Payment in full is required from all new accounts Payments made by credit card will not be billed until the order is shipped. Existing customers may request terms once a business relationship has been established, a credit sheet is required.

Ingredients & Fabrics
We use natural ingredients in all of our products. We've spent years perfecting a high quality product with fantastic fragrances.  All of our products have been test marketed to insure your success. Our fancy fabric is a classy cotton/poly blend. Many items are backed with a polyester fleece. We also use organza and velvet on some items. Flax seed is used in the Comfort Pacs due to its ability to hold temperature longer and not break down as fast as other fillers

Shipping
Wayward Winds products are handcrafted and made to order.  We can usually ship your order within 1-2 weeks but there may be a delay during peak seasons. We will ship UPS Ground unless otherwise specified

Returns & Cancellations
Please notify us within 48 hours of receiving your order regarding defective or missing merchandise and we will gladly replace it. No returns will be accepted without prior authorization. Please contact us for information on how to return items to us.  Returned items are subject to a 15% restocking fee and freight charges. If you find you must cancel your order, please notify us as soon as possible. Once your order is shipped it is subject to the return policy above

Contacting Us
For any questions or concerns you may have regarding our terms and conditions, please contact us at:

Via Mail
Wayward Winds Lavender
PO Box 763
Yamhill , OR  
97148
USA

Via Email
terms@waywardwindslavender.com